Effective Date: 1 May 2025
Last Updated: 1 May 2025
At Apollo Professional, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://apollopro.co.uk, contact us, or use our services.
1. Who We Are
Apollo Professional is a cloud-based referral management platform specifically designed for the Occupational Health sector. We are registered in the UK and operate in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Company Name: Apollo Professional Ltd
Website: https://apollopro.co.uk
Contact Email: compliance@apollopro.co.uk
Data Protection Officer: compliance@apollopro.co.uk (if applicable)
2. What Data We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number, job title, company name
Account Details: Login credentials and user preferences
Usage Data: IP address, browser type, pages visited, access times, and referring website addresses
Communication Records: Emails, support tickets, and live chat transcripts
Client/Patient Data: Where applicable, personal data processed on behalf of our clients, strictly under a Data Processing Agreement (DPA)
3. How We Collect Your Data
We collect data in the following ways:
When you visit or browse our website
When you fill out forms (e.g., contact, demo requests)
When you register for an account or subscribe to services
When you communicate with us via email, phone, or support channels
Automatically through cookies and similar technologies (see our Cookie Policy)
4. How We Use Your Data
We use your personal data for the following purposes:
To provide and maintain our services
To respond to enquiries and provide customer support
To manage user accounts and authentication
To improve our website, services, and user experience
To comply with legal and regulatory obligations
To send service updates or relevant communications (with your consent where required)
5. Lawful Basis for Processing
We process your personal data based on one or more of the following lawful bases:
Consent – when you have given clear permission
Contract – where processing is necessary for a contract with you
Legal obligation – to comply with the law
Legitimate interests – for business or commercial reasons, unless overridden by your rights and interests
6. How We Share Your Data
We do not sell or rent your personal data. We may share your information with:
Service providers who assist in delivering our services (e.g., hosting, analytics, support tools)
Legal or regulatory authorities where required
Third parties with your consent or where legally required
All third parties are required to process your data in accordance with UK data protection law and only for specified purposes.
7. International Data Transfers
Where we transfer data outside the UK, we ensure adequate safeguards are in place, such as:
Data processing agreements with Standard Contractual Clauses (SCCs)
Transfers to countries with an adequacy decision
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal, regulatory, or contractual obligations.
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Rectify inaccuracies
Request erasure (“right to be forgotten”)
Restrict processing
Data portability
Object to processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at: compliance@apollopro.co.uk
10. Security of Your Data
We take data security seriously and implement appropriate technical and organisational measures to protect your information, including encryption, access controls, and secure data storage.
11. Cookies and Tracking
Our website uses cookies to improve user experience and analyse website traffic. Please refer to our Cookie Policy for more details.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this policy or how your data is handled, please contact:
Email: compliance@apollopro.co.uk
